Frequently asked questions

Nxiora is an all-in-one management platform for membership-based businesses. It helps you manage members, collect fees, track attendance, schedule batches, and communicate with members — all from a single dashboard. It works for schools, gyms, coaching centers, libraries, dance studios, yoga centers, swimming pools, music schools, martial arts academies, clubs, sports academies, and colleges.

Nxiora supports 12+ business types through specialized Domain Kits: schools, coaching centers, tuition centers, gyms, fitness centers, yoga studios, dance academies, music schools, swimming pools, martial arts academies, libraries, clubs, sports academies, colleges, preschools, pilates studios, CrossFit gyms, meditation centers, and art studios. Each business type gets customized terminology, modules, and workflows.

Absolutely. Nxiora is designed to work for organizations of any size — from a solo yoga instructor with 10 students to a school with 5,000 students across multiple branches. The Free plan supports up to 25 members, making it perfect for small businesses just getting started.

No. Nxiora is a cloud-hosted platform that works in your web browser. There is nothing to install, no server to manage, and no IT team needed. The interface is designed to be intuitive, and we provide a setup guide to help you get started in under 10 minutes.

Yes. Nxiora is fully mobile-responsive and works on any smartphone, tablet, or desktop browser. The mobile experience includes optimized navigation with a fixed bottom nav bar, touch-friendly interfaces, floating action buttons for quick attendance marking, and responsive tables that scroll horizontally on smaller screens.

Nxiora works as a Progressive Web App (PWA) in your mobile browser, so you get an app-like experience without downloading anything from an app store. You can add it to your home screen for instant access. A native mobile app is on our roadmap.

Nxiora currently supports English and Hindi interfaces. The platform is designed with Indian users in mind, including local date formats, INR currency, and culturally relevant terminology. Additional language support is being added based on user demand.

Yes. Nxiora supports seasonal and year-round enrollment patterns. You can define academic years, semesters, terms, or rolling monthly enrollments. Fee plans, batches, and schedules can be configured for any enrollment cycle, making it ideal for businesses like swimming pools, coaching centers, or summer camps that have seasonal peaks.

Yes. Visit nxiora.com/demo to explore the full platform across 12 different business types without creating an account. Each demo is pre-loaded with realistic data — members, fees, attendance records, and schedules — so you can see exactly how Nxiora works for your business type.

Nxiora is built by a dedicated team focused on solving the operational challenges of membership-based businesses in India and beyond. The platform is continuously improved based on real user feedback from schools, gyms, coaching centers, and other institutions across India.

While Nxiora is India-first with features like UPI payments, WhatsApp integration, and GST-compliant invoicing, it works for businesses anywhere in the world. The platform supports multiple currencies and can be configured for any country. We have users in the UAE, Singapore, the US, UK, Australia, and Canada.

A Domain Kit is a specialized feature set tailored to a specific business type. When you select your business type (e.g., gym, school, yoga studio), Nxiora activates the relevant Domain Kit which customizes terminology (e.g., "students" vs "members"), dashboard widgets, reports, and module features to match your industry exactly. There are 7 Domain Kits: Education, Fitness, Arts, Sports, Wellness, Library, and Community.

Yes. You can change your business type at any time from the organization settings. The platform will automatically adjust terminology, enabled modules, and dashboard layout to match the new business type. Your existing data (members, fees, attendance) remains intact.

The Free plan includes 1 staff account. The Pro plan supports unlimited staff accounts with 8 different role levels — from admin to instructor to front-desk receptionist. Each role has granular permissions controlling which features and data the staff member can access.

Enterprise plan customers can white-label Nxiora with their own branding, custom domain, and organization logo on invoices, receipts, and the member portal. Pro plan users can add their organization logo to invoices and the dashboard.

Nxiora offers three plans: Free (up to 25 members, forever free), Pro at INR 999/month or INR 833/month with annual billing (up to 500 members, all features), and Enterprise with custom pricing (unlimited members, API access, white-label options). No hidden fees.

Yes. The Free plan is completely free forever and includes up to 25 members, 1 staff account, daily attendance tracking, basic fee management, announcements, and schedule calendar. No credit card required to sign up.

Yes. Nxiora offers a genuinely free plan that never expires. You can manage up to 25 members, track attendance, generate invoices, make announcements, and use the schedule calendar — all without paying anything. No credit card is required. When you grow beyond 25 members, you can upgrade to Pro.

The Free plan includes: up to 25 members with full profiles, 1 staff account, 1 branch, daily attendance tracking, basic fee management with invoice generation, announcements, schedule calendar, member self-service portal, CSV data export, and email support with 48-hour response time.

Nxiora Pro costs INR 999 per month when billed monthly, or INR 833 per month when billed annually (saving you 2 months). This includes up to 500 members, unlimited staff accounts, 5 branches, all features including WhatsApp integration, QR check-in, automated reminders, Razorpay payments, revenue analytics, and priority support.

Most gym management software costs $99-$139/month (INR 8,000-12,000). Nxiora is significantly more affordable at INR 999/month with a free tier for small gyms. This makes professional gym management software accessible to fitness centers of all sizes in India.

School management software in India ranges from free (basic tools) to INR 5,000+/month for enterprise solutions. Many charge per-student fees of INR 20-80/student/month. Nxiora offers comprehensive school management features starting free (up to 25 students) with the Pro plan at INR 999/month for up to 500 students — no per-student charges.

Yes. You can upgrade, downgrade, or cancel your plan at any time from your account settings. When you upgrade, you only pay the prorated difference. Cancellations take effect at the end of the billing cycle. No lock-in contracts.

Yes. When you choose annual billing for the Pro plan, you pay INR 833/month instead of INR 999/month — that is 2 months free, saving you over 16% annually.

We accept UPI, credit/debit cards, net banking, and bank transfers for subscription payments. All payments are processed securely through Razorpay. For Enterprise plans, we also support invoicing with NET-30 terms.

No. Nxiora uses flat monthly pricing — not per-member charges. Whether you have 26 or 500 members on the Pro plan, you pay the same INR 999/month. This makes costs predictable and eliminates surprise bills as your membership grows.

If you reach the member limit on your current plan, you will be prompted to upgrade. On the Free plan, you can have up to 25 active members. On Pro, up to 500. Enterprise supports unlimited members. You can always archive inactive members to free up slots.

Yes. If you are not satisfied with Nxiora Pro within the first 14 days, we offer a full refund — no questions asked. Given that we offer a free plan, you can also try all features risk-free before committing to Pro.

No. There are zero setup fees, zero onboarding charges, and zero hidden costs. The price you see is the price you pay. Online payment processing (Razorpay) charges standard gateway fees of 2% per transaction, which are industry-standard and not charged by Nxiora.

Yes. We offer discounted pricing for registered NGOs, non-profit organizations, and government-affiliated institutions. Contact our team at support@nxiora.com with your registration details for custom pricing.

Nxiora provides complete gym management: member registration with profiles and photos, fee collection via UPI/cards/cash, QR code check-in, batch scheduling for group classes, workout plan creation and assignment, body measurement tracking (weight, BMI, body fat, chest, waist, etc.), equipment inventory management, automated membership renewal reminders via WhatsApp, revenue reports, and a member self-service portal for checking schedules and paying dues.

Yes. The Fitness Kit includes workout plan creation with exercises, sets, reps, and rest intervals. You can assign plans to individual members. Body measurement tracking covers weight, BMI, body fat percentage, chest, waist, hips, biceps, thighs, and custom measurements. Members can view their progress over time through visual charts in their portal.

Yes. The Fitness Kit includes equipment inventory management where you can track equipment name, purchase date, warranty expiry, maintenance schedule, current status (active, maintenance, retired), and location within the gym. This helps plan maintenance and replacement budgets.

Each gym member gets a unique QR code linked to their profile. Members scan this QR code (displayed on their phone or printed ID card) at the reception using a tablet or phone camera. The system records the timestamp, updates attendance in real time, and can alert staff if the member has overdue fees or an expired membership.

Yes. You can create fee plans for any duration — daily pass, weekly, monthly, quarterly, half-yearly, or annual memberships. Each plan can have different pricing, and members can switch between plans at renewal. The system automatically tracks expiry dates and sends renewal reminders via WhatsApp.

Yes. Nxiora provides multiple retention tools: automated attendance alerts when a member has not visited in a configurable number of days, membership expiry reminders sent before and after expiry, engagement reports showing at-risk members, and fitness progress tracking that keeps members motivated. Gyms using Nxiora report re-engaging 12-18% of at-risk members monthly.

Yes. You can create individual batches for personal training, assign specific trainers, set custom schedules, and track session attendance. Each trainer can view their assigned clients, their workout plans, and measurement progress. Separate fee plans can be created for personal training packages.

Yes. Group fitness classes are managed through the batch system. Create batches for each class (e.g., Zumba, HIIT, Yoga), set schedules with days and times, assign instructors, set capacity limits, and track attendance per class. Members can be enrolled in multiple batches.

Yes. Through the member self-service portal, gym members can view their body measurement history and progress charts, assigned workout plans with exercise details, attendance history and visit frequency, upcoming class schedule, and fee balance with online payment option.

GymMaster costs $99+/month (approximately INR 8,000+) and lacks Indian-specific features. Nxiora costs INR 999/month, includes UPI payment integration, WhatsApp reminders, GST-compliant invoices, and supports not just gyms but also cross-fit, yoga, and other fitness formats — all from one platform. Nxiora also offers a free plan that GymMaster does not.

Yes. Nxiora provides comprehensive financial reports including total revenue collected, outstanding dues, collection rate by month, revenue by fee plan, payment method breakdown (UPI, cash, card), and staff-wise collection reports. All reports can be exported to CSV or PDF.

Yes. You can freeze or pause a member's membership for a specified period (e.g., medical leave, travel). The membership end date is automatically extended by the freeze duration. The member status shows as "frozen" during this period, and they are excluded from attendance reports and fee reminders.

Yes. Nxiora offers comprehensive school attendance tracking with multiple methods: manual marking (present, absent, late, half-day, excused), QR code check-in for older students, and batch-wise bulk marking. The system sends automatic WhatsApp/email alerts to parents when their child is absent, generates daily/weekly/monthly reports, and flags students below minimum attendance thresholds.

Nxiora handles complex school fee structures with multiple components (tuition, lab, transport, activities, exam fees), different amounts per grade/class, partial payments and installments, automated late fee calculation, discount and scholarship management, bulk invoice generation for entire classes, and GST-compliant receipts. Parents can pay via UPI, cards, or net banking through the parent portal.

Yes. Teachers can create homework assignments linked to specific subjects, batches, and due dates. Students and parents can view assignments through the portal. The system tracks submission status and helps teachers manage academic workflows alongside administrative tasks.

Yes. Nxiora includes a parent/student self-service portal where they can view attendance records and get real-time absence alerts via WhatsApp, check fee balance and payment history, download invoices and receipts, view class schedule and timetable, see homework assignments and announcements, and make online fee payments via UPI or card.

The enquiry management module tracks every prospective student from initial inquiry to enrollment. Capture the enquiry source (walk-in, referral, website, social media), schedule follow-ups, track conversion status, and automatically transfer details to the enrollment form when a prospect converts — eliminating double data entry.

Yes. Nxiora uses the batch system to manage classes, sections, and divisions. Each batch can represent a class-section (e.g., Class 5-A, Class 5-B), with its own schedule, assigned teachers, capacity limit, and fee plan. Students can be enrolled in multiple batches for different subjects.

Yes. You can create separate fee plans for transport fees based on routes or zones. Transport fees can be combined with tuition fees in a single invoice or billed separately. The system tracks which students use transport and manages route-based fee structures.

Yes. Nxiora can generate QR-code-enabled ID cards for students. Each ID card includes the student photo, name, class/section, admission number, and a unique QR code that can be scanned for attendance. ID cards can be downloaded as PDFs for printing.

Fedena is an open-source school ERP that requires server setup, technical maintenance, and often costs $500+ for the enterprise version. Nxiora is cloud-hosted (zero IT requirements), costs INR 999/month for Pro, includes WhatsApp and UPI integration that Fedena lacks, and supports not just schools but also other business types if you expand.

Yes. You can create custom discount categories — merit-based, sibling discount, staff child, need-based, early payment, or any custom category. Discounts can be applied as percentage or flat amount, and are reflected in invoices with proper line-item breakdown.

Yes. Nxiora integrates with WhatsApp Business API to send automated absence alerts when a child is marked absent, fee due reminders before and after due dates, announcement broadcasts for events and holidays, custom messages to individual parents, and bulk messages to entire classes. WhatsApp has a 95% open rate in India, making it the most effective communication channel.

Yes. You can define academic years with start and end dates, create term/semester structures, roll over students to the next class at year end, archive previous year data, and generate year-wise comparative reports. The system handles both April-March and June-May academic year cycles.

Nxiora provides end-to-end coaching center management: student enquiry tracking with source attribution, enrollment with batch assignment, multi-batch scheduling with room allocation, attendance per batch, complex fee structures (monthly/quarterly/annual), WhatsApp fee reminders, homework/assignment management, parent portal, staff management with role-based access, and detailed revenue and attendance reports.

Yes. Create unlimited batches with different schedules, subjects, instructors, rooms, and capacity limits. A visual calendar view shows all batches by time slot, preventing double-booking. Students can be enrolled in multiple batches, and attendance is tracked per batch.

Yes. You can create separate fee plans for different components — tuition, test/exam, study material, lab, or any custom category. These can be billed together or separately. Partial payments can be recorded against specific fee components.

Yes. Through the student self-service portal, students can view their batch schedules and upcoming classes, check attendance records, see homework assignments, view fee balance and make payments, and read announcements from the coaching center.

The enquiry module captures prospect name, contact, interested course/batch, source (walk-in, referral, website, Just Dial, social media), follow-up schedule, and conversion status. Staff can set follow-up reminders, and the system shows conversion rate by source to help you optimize marketing spend.

Yes. Subjects and courses are managed through the batch system. Create separate batches for each subject (Physics, Chemistry, Math), link them to schedules, and enroll students in multiple subject-batches. Homework can be assigned per subject, and attendance is tracked per batch.

Yes. Students can be transferred between batches with proper record-keeping. The transfer history is maintained, and any fee adjustments due to batch change can be handled through the fee management system.

Classplus focuses primarily on content delivery (video lectures, tests) for online coaching. Nxiora focuses on operational management — member management, fee collection with UPI/WhatsApp reminders, batch scheduling, attendance tracking, and business analytics. Nxiora is ideal for coaching centers that need to manage their physical operations, not just online content delivery.

Teachmint is primarily a virtual classroom and online teaching tool. Nxiora is a comprehensive operations management platform handling fees, attendance, scheduling, and communication for physical coaching centers. If you run a physical coaching center and need operational management rather than online teaching tools, Nxiora is the better fit.

Yes. Nxiora generates GST-compliant PDF invoices and payment receipts automatically. Each invoice includes your organization name, address, GSTIN, student details, fee breakdown, GST calculation, and payment terms. Receipts are generated for every payment and can be downloaded by parents from the portal.

Yes. The Library Kit provides complete book catalog management with title, author, ISBN, category, and shelf location. Track book issues and returns with due dates, calculate fines automatically for overdue books, manage member borrowing limits, track book reservations, and generate circulation reports showing popular titles and active borrowers.

Yes. Nxiora generates unique member cards with QR codes for each library member. These can be used for quick check-out/check-in of books, attendance tracking at the library, and member identification. Cards can be printed as PDFs.

You configure the fine rate (e.g., INR 2 per day overdue) in your library settings. The system automatically calculates fines based on the return date versus the due date. Fines are added to the member's fee ledger and can be paid online or in person. You can also waive fines on a case-by-case basis.

Yes. The Library Kit includes an acquisition tracking feature where you can record new purchases with vendor, cost, quantity, and date. New acquisitions are automatically added to the catalog and can be highlighted as "New Arrivals" for members to discover.

Yes. Members can reserve books that are currently issued to other members. When the book is returned, the next member in the reservation queue is automatically notified via email or WhatsApp. This ensures fair access and improves member satisfaction.

Yes. The catalog supports multiple categorization levels — genre, subject, section, shelf, and custom tags. You can search and filter the catalog by any combination of these categories, making it easy to manage even large collections with thousands of titles.

Library memberships are managed through fee plans with configurable durations (monthly, quarterly, annual). The system sends automated renewal reminders before expiry. Members can renew and pay online through the self-service portal. Expired memberships are flagged and can be configured to block new book issues.

Yes. Nxiora provides reports showing most active borrowers by number of books issued, most popular books and categories, average borrowing duration, overdue frequency per member, and reading trends over time. These insights help with collection development and member engagement.

Yes. With the Pro or Enterprise plan, you can manage multiple library branches from a single account. Each branch has its own catalog, members, and circulation records, while you get a unified dashboard view across all branches.

Yes. Through the member self-service portal, library members can browse the catalog, check book availability status (available, issued, reserved), see their borrowing history, view fines and make payments, and reserve books that are currently issued.

Yoga classes are managed through the batch scheduling system. Create batches for each class type (Hatha, Vinyasa, Prenatal, Meditation), set recurring schedules with days and times, assign instructors, set capacity limits, and enroll members. Attendance is tracked per class, and the calendar view shows all classes at a glance.

Yes. The Wellness Kit includes skill level tracking where you can define custom levels (Beginner, Intermediate, Advanced, Teacher Training) and track each student's progression. This helps instructors tailor classes appropriately and motivates students as they advance.

Yes. You can create multiple fee plans including drop-in (pay-per-class), class packs (e.g., 10-class pass), monthly unlimited, and annual memberships. Each plan type is tracked separately in the fee ledger, and the system handles the decrement of class pack credits automatically.

Yes. Each instructor is set up as a staff member with their own schedule, assigned batches, and availability. The calendar view prevents scheduling conflicts. If an instructor is unavailable, you can assign a substitute, and the system tracks the change for payroll purposes.

Workshops and retreats can be set up as special batches with custom dates, pricing, and capacity. Create a one-time fee plan for the event, enroll participants, track attendance, and manage payments — all using the same system you use for regular classes.

Yes. The Wellness Kit supports tracking various metrics including flexibility assessments, body measurements, wellness goals, session notes, and custom metrics you define. Students can view their progress through the member portal.

Yes. The member self-service portal allows students to view the class schedule, see available spots in each class, check their attendance history, view and pay fees online, and read studio announcements. This reduces phone calls and walk-in inquiries.

Mindbody costs $139+/month (approximately INR 12,000+), is designed for Western markets, and charges additional fees for WhatsApp integration and UPI payments. Nxiora costs INR 999/month, includes WhatsApp reminders and UPI payments natively, and offers a free plan for studios with up to 25 students. For Indian yoga studios, Nxiora offers better value and more relevant features.

Yes. Create a dedicated batch for the teacher training program with its own schedule, fee plan (which can include installment payments), and enrolled students. Track attendance, manage assignments, and monitor progress through the skill level system. The program can run alongside regular classes without any conflicts.

Yes. Nxiora has a dedicated Meditation Center business type with appropriate terminology and the Wellness Kit. This includes session scheduling, member management, fee collection, attendance tracking, and wellness metric tracking — everything a meditation or holistic wellness center needs.

Nxiora provides complete dance academy management: student registration with skill level tracking (Beginner to Advanced/Professional), batch scheduling for different dance styles, attendance tracking per class, fee management with support for monthly/term/annual plans, performance and recital planning, instructor management, and a student portal where parents can check schedules and pay fees.

Yes. The Arts Kit includes a skill level system where you define levels (e.g., Foundation, Bronze, Silver, Gold, or custom names). Track each student's current level, progression history, and criteria for advancement. This is used for dance grading, music grades (Grade 1-8), or any structured progression system.

Yes. Through the equipment management feature in the Arts Kit, music schools can track instruments available for rental or loan, assign instruments to students, track condition and maintenance schedules, and manage rental fees. This is useful for schools that provide instruments to beginning students.

Yes. Create separate batches for each dance style (Bharatanatyam, Contemporary, Hip-Hop) or music instrument (Piano, Guitar, Violin). Each batch has its own schedule, instructor, capacity, and fee plan. Students can enroll in multiple batches for different styles or instruments.

You can track trial class students through the enquiry module. Record the trial date, style or instrument of interest, instructor feedback, and follow-up schedule. When the prospect converts, their details automatically transfer to the enrollment form. This helps you track trial-to-enrollment conversion rates.

Yes. Through the member portal, students (or their parents) can view their current skill level and progression history, class schedule and upcoming sessions, attendance record, fee balance and payment history, and announcements about recitals, exams, or events.

Yes. Events and performances can be organized through the announcement and scheduling system. Create event-specific batches for rehearsals, track participant attendance, manage any event-related fees, and send WhatsApp notifications to parents about upcoming performances.

ClassManager costs $29+/month but is designed for Western markets and lacks Indian payment integration (UPI, Razorpay) and WhatsApp communication. Nxiora costs INR 999/month, includes native UPI payments, WhatsApp reminders, GST invoicing, and supports not just dance but also music, arts, and other business types from one platform.

Yes. The skill level system in the Arts Kit can be configured for music grading (e.g., Trinity, ABRSM grades 1-8, or custom levels). Track each student's current grade, exam schedule, and progression. Create separate batches and fee plans for exam preparation classes.

Yes. You can create event-specific batches with enrollment forms, set capacity limits, manage event fees, and track RSVPs. Parents can sign up their children through the portal, and you can send event reminders via WhatsApp to all registered participants.

Yes. Nxiora includes a Swimming Pool business type with the Sports Kit. Manage swim class batches by level (Beginner, Intermediate, Advanced), track swimming certifications and skill progression, manage pool time slots and lane allocation through batch scheduling, handle seasonal memberships, track attendance per session, and send WhatsApp reminders for renewals.

Yes. The Sports Kit includes a skill level and certification tracking system. Define swimming levels (e.g., Water Comfort, Stroke Development, Advanced Techniques, Competitive), track each swimmer's progression, and record certifications with dates. This provides a structured pathway for swimmers to advance.

Sports academies use the batch system to organize training sessions by sport (cricket, football, tennis), age group, skill level, or training intensity. Each batch has assigned coaches, schedules, venues, and capacity limits. The calendar view shows all training sessions across all sports and venues.

Yes. The Sports Kit supports performance metric tracking including custom measurements (speed, endurance, strength scores), body measurements, training logs with notes, and progress over time. Coaches can record assessments and athletes can view their progress through the member portal.

Yes. Create seasonal batches with specific start and end dates, one-time fee plans, and enrollment limits. This is ideal for summer swimming programs, holiday cricket camps, or pre-season training. The batch automatically becomes inactive after the end date.

Yes. A sports academy offering cricket, football, tennis, and swimming can manage all sports from one account. Create separate batches for each sport, assign sport-specific coaches, and track attendance and fees independently per sport. The dashboard shows a unified view across all sports.

Competition registration can be managed through event-specific batches. Create a batch for the competition, set the registration fee, enroll participants, and track who has paid. Send competition details and reminders via WhatsApp to all registered athletes.

Yes. The skill level system supports martial arts belt tracking (White, Yellow, Orange, Green, Blue, Brown, Black, and custom belts). Track each student's current belt, promotion dates, and criteria for advancement. This works for Karate, Taekwondo, Judo, Jiu-Jitsu, and any martial art with a belt/rank system.

Yes. Through the parent portal, parents can view their child's training attendance, skill level and progression, upcoming training schedule, fee balance and make payments, and coach's notes and assessments. This keeps parents engaged and informed.

Yes. Venues and courts are managed through the batch scheduling system. Each batch is assigned to a specific venue/room/court, and the calendar view prevents double-booking. This works for indoor courts, swimming lanes, football pitches, and any shared training facility.

Yes. Nxiora includes a Club/Society business type with the Community Kit. Manage member registration and profiles, collect membership dues and event fees, track meeting attendance, schedule events and activities, send announcements via WhatsApp and email, and generate membership reports. This works for rotary clubs, cultural societies, housing societies, hobby clubs, and more.

Yes. Create multiple fee plans representing different membership tiers (Regular, Premium, Lifetime, Honorary). Each tier can have different pricing, billing cycles, and access levels. Members can upgrade or downgrade tiers at any time.

Club events are managed through the batch and announcement system. Create event-specific batches for registration and attendance, send invitations via WhatsApp, track RSVPs, manage event fees, and record attendance at each event.

Yes. Each club meeting can be treated as an attendance event. Mark members present, absent, or excused, and generate attendance reports showing participation rates. Members with low attendance can be flagged for follow-up.

Yes. Set up annual fee plans that automatically generate renewal invoices. The system sends WhatsApp reminders before the renewal date. Members can pay online through the portal. Expired memberships are flagged, and you can configure grace periods.

Yes. Co-working spaces can use Nxiora to manage member registrations, different membership plans (hot desk, dedicated desk, private cabin), billing and invoicing, check-in tracking, and community announcements. The batch system can manage different zones or rooms.

Yes. Community centers can manage multiple programs (arts, sports, education, senior activities) from one account. Each program is a batch with its own schedule, instructor, and enrollment. Track attendance, manage fees, and communicate with participants through WhatsApp.

Yes. The member self-service portal provides a complete view of upcoming events and activities, membership status and renewal dates, payment history and outstanding dues, online payment option via UPI or card, and club announcements and newsletters.

Nxiora supports family linking where you can group family members under a single household. This enables family membership pricing, consolidated invoicing, and family-wide communication. Each family member still has their own profile and attendance record.

Yes. NGOs and non-profits can use Nxiora to manage donor/member databases, track contributions and fees, manage volunteers through the staff system, schedule events and programs, and generate financial reports. Special pricing is available for registered non-profits.

Fee collection in Nxiora follows a structured workflow: create fee plans defining amount, frequency, and due date. Assign fee plans to members individually or in bulk. The system generates invoices automatically. Members can pay online via UPI, card, or net banking (through Razorpay integration). Staff can also record manual payments (cash, cheque, bank transfer). Automated reminders are sent via WhatsApp and email before and after due dates.

Yes. Nxiora sends automated WhatsApp reminders for overdue fees. The reminder includes the member name, outstanding amount, due date, and a direct payment link. Reminders are sent at configurable intervals (e.g., 7 days before, 3 days before, on due date, and follow-ups after). You can also send manual WhatsApp messages to individual members or in bulk.

Yes. Nxiora generates professional PDF invoices that include your organization name, address, and GSTIN, member details, itemized fee breakdown, GST calculation (CGST + SGST or IGST), total amount with tax, payment terms and due date, and payment receipt when paid. Invoices comply with Indian GST regulations.

Yes. Nxiora integrates with Razorpay for online payments, which includes all UPI apps (PhonePe, Google Pay, Paytm, BHIM), credit and debit cards (Visa, Mastercard, RuPay), net banking (all major banks), and wallets. Members can pay from the self-service portal or through a shared payment link.

You configure late fee rules in your fee plan settings — a percentage or fixed amount per day/week/month after the due date. The system automatically calculates and applies late fees via a daily cron job. Late fees appear as separate line items in the member's fee ledger, maintaining transparency. You can also waive late fees on individual invoices.

Yes. Nxiora supports bulk invoice generation where you can select a batch, fee plan, and billing period, then generate invoices for all enrolled members in one click. This saves hours of manual work at the start of each billing cycle.

Yes. Members can make partial payments against an invoice. The system tracks the paid amount and balance due, updating the status (unpaid, partial, paid). You can also set up installment-based fee plans where the total amount is split into multiple scheduled payments.

Yes. Create custom discount categories (early payment, sibling, merit, need-based, staff child, referral, or any custom type). Apply discounts as a percentage or flat amount. Discounts are reflected in invoices with proper line-item breakdown. You can track total discounts given in financial reports.

Refunds can be processed through the fee management system. Record the refund reason, amount, and method. For online payments made through Razorpay, refunds can be initiated from the dashboard. The member's fee ledger is updated to reflect the refund, and a credit note can be generated.

Yes. Nxiora financial reports include a payment method breakdown showing how much was collected via UPI, card, cash, cheque, or bank transfer. This helps you understand member payment preferences and optimize your collection strategy.

Each member receives a unique QR code linked to their profile. To mark attendance, staff opens the QR scanner on any phone or tablet, the member shows their QR code (on their phone screen or printed ID card), the system scans and records the timestamp automatically, and the dashboard updates in real time. For a 40-person batch, the entire class can be logged in under 2 minutes without any manual data entry.

Nxiora supports 5 attendance statuses: Present (P), Absent (A), Late (L), Half-Day (H), and Excused (E). On mobile devices, the interface shows quick-tap buttons (P/A/L) for fast marking. Each status is color-coded for easy visual identification in reports.

Yes. The bulk attendance feature lets you mark all members in a batch as present with one click, then individually flag exceptions (absent, late). This is the fastest method for large batches. You can also filter members by batch in the attendance view.

Yes. When a student is marked absent, Nxiora can automatically send a WhatsApp notification to the parent/guardian with the student name, date, and class details. This runs through the daily reminder cron job and can be configured at the organization level.

Yes. Nxiora provides comprehensive attendance reports including daily, weekly, and monthly attendance summaries, batch-wise attendance percentages, individual member attendance history with trend charts, defaulter lists (members below minimum attendance), and export options (CSV, PDF). Reports help identify engagement patterns and at-risk members.

Yes. The system automatically calculates attendance percentage for each member based on present days divided by total working/class days. You can set minimum attendance thresholds and the system flags members who fall below the threshold. Percentage tracking works at individual, batch, and organization levels.

Yes. Nxiora is fully mobile-responsive, so staff can mark attendance from any smartphone. The mobile attendance interface includes quick-tap buttons (P/A/L), a floating save button, batch filter dropdown, and date picker. It works exactly like the desktop version but optimized for touch interaction.

Yes. Nxiora includes a separate staff attendance page where you can track daily attendance for all staff members. Staff attendance is separate from student/member attendance and includes its own reports and analytics.

Nxiora integrates with the WhatsApp Business API to send automated messages. This includes fee due reminders before and after due dates, absence alerts when a member is marked absent, membership renewal reminders, custom announcements, and bulk messages. Messages are personalized with the member name, amount, and due date. WhatsApp has a 95% open rate in India, making it the most effective channel.

Yes. The announcement system lets you create and send messages to all members, specific batches, or custom member groups. Announcements can be delivered via WhatsApp, email, and displayed in the member portal. You can schedule announcements for future delivery.

Yes. Nxiora sends email notifications for fee invoices and receipts, payment confirmations, attendance alerts, announcements, welcome emails for new members, and password reset. Emails are sent through Resend with professional formatting and your organization branding.

Yes. You can send personalized WhatsApp or email messages to individual members from their profile page. The message can include dynamic variables like the member name, fee amount, or due date. This is useful for follow-ups, payment confirmations, or personal communication.

Yes. Nxiora includes an automated onboarding drip campaign that sends a series of welcome and educational emails to new members over their first few weeks. This helps with engagement and reduces early churn. The drip campaign runs automatically via a daily cron job.

Yes. WhatsApp message templates and email templates can be customized to match your organization's tone and branding. You can modify the reminder schedule (days before and after due date), include your organization name, and add custom fields to messages.

Each member profile includes contact preferences — phone number for WhatsApp, email address, and emergency contact. The system sends notifications through the channels configured for each member. Members can update their preferences through the self-service portal.

Yes. For minor students, notifications (fee reminders, absence alerts, announcements) are sent to the parent or guardian phone number and email registered in the member profile. The parent receives all communications on behalf of the student.

Nxiora provides comprehensive reports across three categories: attendance reports (daily/weekly/monthly summaries, batch-wise, defaulter lists, trends), member reports (active/inactive/expired counts, enrollment trends, demographic breakdown), and financial reports (revenue by month, outstanding dues, collection rates, payment method breakdown, staff-wise collection). All reports can be exported to CSV or PDF.

Yes. All reports in Nxiora support CSV and PDF export. CSV exports can be opened in Excel or Google Sheets for further analysis. PDF exports are formatted for printing and sharing. The export function is available on every report page with a single click.

Yes. The revenue dashboard shows total collections by period (daily, weekly, monthly, yearly), outstanding dues and collection rate percentage, revenue breakdown by fee plan, payment method analysis (UPI, cash, card, cheque), month-over-month growth trends, and overdue amount by aging bucket (30, 60, 90+ days).

Yes. The dues report shows all members with outstanding balances, sorted by amount or days overdue. You can filter by batch, fee plan, or date range. From this report, you can send WhatsApp reminders in bulk to all members with overdue payments.

Yes. The member report shows enrollment trends over time — new members added per month, churned members, net growth, and active vs inactive ratios. This helps you understand growth patterns and identify seasonal trends in your business.

Nxiora provides standard report templates covering the most common needs. You can filter and sort all reports by date range, batch, fee plan, status, and other criteria. For Enterprise customers, custom report development is available through the dedicated account manager.

Yes. The Nxiora dashboard provides real-time widgets showing total active members, today's attendance count and percentage, pending fees amount, recent payments, upcoming renewals, and quick-action pills for common tasks. The dashboard is customized based on your business type and Domain Kit.

Yes. With multi-branch setup (Pro or Enterprise plan), you can view consolidated reports across all branches or filter by specific branch. Compare revenue, attendance rates, member counts, and other metrics across branches to identify best practices and areas for improvement.

Nxiora stores comprehensive member profiles including personal details (name, phone, email, address, date of birth, gender), photo with drag-and-drop upload, emergency contact, medical notes, custom fields, enrollment date, assigned batches, fee history, attendance records, and documents. You can search, filter, and sort members by any field.

Yes. Nxiora supports CSV bulk import. Export your existing data from Excel, Google Sheets, or any other system as a CSV file. The import wizard automatically maps your columns to Nxiora fields, handles 1,000+ records at once, and shows a preview before finalizing the import.

Yes. You can link family members (siblings, parent-child relationships) to a single household. This enables consolidated billing, family discounts, and grouped communication. Each family member still has their own individual profile and attendance record.

Yes. Nxiora supports custom fields that you can add to member profiles based on your business needs — blood group, allergies, T-shirt size, previous institution, referral source, or any information specific to your organization. Custom fields appear in the member form and are searchable.

Members (or parents) can log into a self-service portal using their registered email. The portal allows them to view their profile and update contact information, check attendance records, view fee balance and payment history, download invoices and receipts, make online payments via UPI or card, see class schedule and announcements, and view assigned homework or training plans.

Yes. When a member leaves, you can change their status to inactive or archived. Archived members are excluded from attendance, billing, and communication, but their historical data (payments, attendance records) is preserved for reporting purposes. You can reactivate an archived member if they return.

Yes. Each member profile supports a profile photo with drag-and-drop upload (stored securely on Cloudflare R2), and document uploads for ID proof, certificates, medical records, or any other files. Files are encrypted and accessible only to authorized staff.

Yes. Nxiora provides a powerful search with real-time filtering across member name, phone number, email, admission/registration number, batch, status, and any custom field. Search results update as you type (with 300ms debounce for performance). You can also click on any member row to see their full profile.

Batches in Nxiora represent any group — a school class, gym group class, dance batch, coaching batch, etc. Each batch has a name, assigned instructor, room/venue, capacity limit, and a recurring schedule (days of the week and time slots). The visual calendar shows all batches, preventing conflicts. Members are enrolled in batches, and attendance is tracked per batch.

Yes. Each batch has batch schedules where you set recurring days (Monday, Wednesday, Friday) and time slots (6:00 AM - 7:00 AM). These schedules repeat weekly automatically. The calendar view displays all recurring sessions across all batches.

Yes. The scheduling system shows all batches in a visual calendar by room and time slot. If you try to schedule two batches in the same room at the same time, the calendar immediately highlights the conflict. Instructor schedules are also visible to prevent assigning a teacher to two classes simultaneously.

Yes. A member can be enrolled in multiple batches simultaneously — for example, a student in both Morning Math and Evening Physics, or a gym member in both HIIT and Yoga classes. Attendance, fees, and schedules are tracked independently per batch.

You can define holidays in the system (national holidays, organization-specific closures). On holidays, attendance is not expected, and the calendar shows the day as a holiday. You can manage holidays in bulk by uploading a holiday calendar at the start of the year.

Yes. Each batch has a configurable maximum capacity. The system shows the current enrollment count versus the limit. When a batch reaches capacity, new enrollments are prevented unless you increase the limit. This ensures optimal class sizes and venue utilization.

Yes. Nxiora uses enterprise-grade security: all data is encrypted at rest and in transit using HTTPS/TLS, authentication uses HMAC tokens with bcrypt password hashing, role-based access controls prevent unauthorized data access, files are stored on Cloudflare R2 with signed URLs, and we perform regular automated backups. We never sell or share your data.

Yes. Nxiora is a fully responsive web application that works on any smartphone, tablet, or desktop browser. The mobile experience includes a fixed bottom navigation bar, touch-optimized interfaces, floating action buttons, and responsive data tables. You can add it to your home screen for app-like access.

Nxiora is a cloud-based application that requires an internet connection for full functionality. However, as a Progressive Web App, it can cache previously loaded pages for brief offline viewing. For attendance marking in areas with spotty connectivity, we recommend ensuring a stable mobile data connection.

Your data is stored on enterprise-grade PostgreSQL databases hosted on Neon (AWS infrastructure). The application is hosted on Vercel with a global CDN for fast access from anywhere in the world. Files and documents are stored on Cloudflare R2 with multi-region redundancy. All infrastructure is designed for high availability and data durability.

Yes. Nxiora supports CSV export for all your data — members, payments, attendance records, and reports. Your data is always yours, and you can export it at any time from the reports section. There is no lock-in.

Yes. Nxiora is designed with Indian data regulations in mind. We store data securely, support GSTIN for tax compliance, follow industry-standard security practices, and are committed to data privacy. We will comply with upcoming DPDP Act (Digital Personal Data Protection Act) requirements.

Nxiora is hosted on Vercel with a global CDN, providing 99.9% uptime. Our infrastructure includes automated failover, health monitoring, and instant deployment rollback. In the rare event of downtime, our team is automatically alerted and works to restore service immediately. Enterprise customers receive SLA guarantees with compensation for any extended outages.

Nxiora supports 8 staff roles with granular permissions: Owner (full access), Admin (all features except billing settings), Manager, Accountant (finance-only), Instructor/Teacher, Receptionist/Front-Desk, Data Entry Operator, and Viewer (read-only). Each role sees only the features and data relevant to their responsibilities.

Nxiora uses secure session-based authentication with HMAC tokens and bcrypt password hashing. Additional security measures include secure cookie handling, session expiry, and IP-based rate limiting. Two-factor authentication via OTP is on our security roadmap.

Nxiora is continuously updated with new features, improvements, and security patches. Being a cloud-based platform, updates are deployed automatically — you always get the latest version without any downloads or installations. Major feature releases are announced via email.

API access is available on the Enterprise plan. The REST API allows you to integrate Nxiora with other systems — CRMs, accounting software, custom portals, or mobile apps. API documentation and dedicated technical support are provided to Enterprise customers.

Nxiora works on all modern browsers including Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge, and their mobile counterparts. We recommend keeping your browser updated to the latest version for the best experience. Internet Explorer is not supported.

Getting started takes under 5 minutes: visit nxiora.com/register, create your account (no credit card needed), select your business type, and start adding members. The platform automatically configures itself based on your business type with the right terminology, modules, and dashboard.

Yes. We provide a live demo at nxiora.com/demo where you can explore the full platform for 12 different business types without creating an account. You can also sign up for the Free plan to try everything with your own data — no credit card required.

Basic setup takes 5-10 minutes. You can start managing members and marking attendance immediately. For a full setup including fee plans, batches, and imported data, most organizations are fully operational within 1-2 hours. Our setup guide walks you through each step.

Yes. Nxiora supports CSV import for member data, so you can export your data from your current system and import it into Nxiora. For Enterprise customers, we provide dedicated migration assistance to ensure a smooth transition with zero data loss.

Yes. Nxiora includes an interactive setup guide that walks you through organization setup, adding your first members, creating fee plans, setting up batches, and configuring notifications. The guide is accessible from nxiora.com/guide and adapts to your business type.

Yes. If you run multiple business types (e.g., a gym and a dance academy), you can create separate organizations for each, all managed from the same login. Each organization has its own business type, Domain Kit, members, and settings.

To get started, you just need your email address and organization name. Once inside, you can add member details (name, phone, email), set up fee plans, create batches, and configure your preferences. Everything can be added gradually — there is no requirement to set up everything at once.

Enterprise plan customers receive dedicated training sessions for their staff. Pro plan users get access to our comprehensive help center with step-by-step guides, video tutorials, and priority support. The platform is designed to be intuitive enough that most staff can learn it without formal training.

GymMaster is gym-only at $99+/month (INR 8,000+) with no Indian payment integration. Nxiora costs INR 999/month, supports 12+ business types (not just gyms), includes UPI payments and WhatsApp reminders natively, offers a free plan, and is designed for the Indian market. If you need to manage a gym plus a yoga studio or coaching center, Nxiora handles all from one platform.

Zen Planner costs $117+/month (INR 10,000+), focuses only on fitness studios, and has no WhatsApp or UPI integration. Nxiora costs INR 999/month, supports gyms, yoga studios, CrossFit, and 10+ other business types, includes WhatsApp reminders and Razorpay/UPI payments, and provides GST-compliant invoicing. For Indian fitness businesses, Nxiora offers 10x more value at a fraction of the cost.

Mindbody costs $139+/month (INR 12,000+), charges extra for many features, and is designed for Western markets. Nxiora costs INR 999/month with all features included — WhatsApp, UPI, GST invoicing, and a free plan. Mindbody is overkill and overpriced for most Indian yoga studios. Nxiora provides everything you need at a price that makes sense.

FitBudd is focused on personal trainers building their own branded mobile app. Nxiora is a comprehensive management platform for membership-based businesses — handling fees, attendance, scheduling, and communication for any business type. If you are a personal trainer wanting a custom app, FitBudd may suit you. If you run a gym, studio, or academy with multiple members and staff, Nxiora is the better choice.

Fedena is an open-source school ERP that requires server hosting, technical setup, and ongoing IT maintenance. The enterprise version costs $500+. Nxiora is cloud-hosted (zero IT needed), costs INR 999/month for Pro, includes WhatsApp integration and UPI payments that Fedena lacks, and supports not just schools but also coaching centers and other education formats.

ClassManager costs $29+/month but lacks Indian-specific features — no UPI, no WhatsApp, no GST invoicing. Nxiora costs INR 999/month, includes all Indian integrations, and supports not just dance but also music, arts, and every other membership-based business type. For Indian dance academies, Nxiora is purpose-built.

Omnify is a booking and scheduling platform at $79+/month, focused on appointment booking for service businesses. Nxiora is a comprehensive management platform handling member management, fee collection, attendance, communication, and reporting — much broader than just booking. If you need an all-in-one operations platform, Nxiora is the complete solution.

Classplus focuses on online content delivery — video lectures, tests, and digital classrooms. Nxiora focuses on operational management — fee collection, attendance tracking, batch scheduling, and WhatsApp communication. If you run a physical coaching center and need to manage operations, Nxiora is the right tool. Many coaching centers use both — Classplus for content and Nxiora for operations.

Teachmint is a virtual classroom tool for online teaching (live classes, recorded lectures, assignments). Nxiora is an operations management platform for physical coaching centers (fee collection, batch management, attendance, WhatsApp reminders). They solve different problems. For managing your physical center's operations, fees, and communication, Nxiora is the right choice.

Nxiora is built in India, for India, with lean operations and efficient technology. Western competitors like Mindbody ($139+/month) and GymMaster ($99+/month) price for Western markets with Western cost structures. Nxiora delivers the same (or better) functionality at INR 999/month because we are optimized for the Indian market and do not carry the overhead of large Western SaaS companies.

Yes. Most organizations use 3-5 separate tools: a spreadsheet for members, a payment app for collections, WhatsApp for communication, a calendar for scheduling, and paper registers for attendance. Nxiora replaces all of these with a single integrated platform. This eliminates data silos, reduces manual work, and gives you a unified view of your business.

No. Most competitors focus on a single vertical — GymMaster for gyms, Fedena for schools, Mindbody for wellness. Nxiora is unique in supporting 12+ business types from a single platform with specialized Domain Kits for each. This makes it ideal for entrepreneurs who run multiple types of membership businesses.

Free plan users get email support with a 48-hour response time. Pro users get priority email and chat support with a 4-hour response time. Enterprise customers get a dedicated account manager, phone support, onboarding assistance, and SLA-backed response times.

Yes. Our help center at nxiora.com/help includes step-by-step guides, feature explanations, and troubleshooting tips. We also have a setup guide at nxiora.com/guide that walks you through initial configuration.

Enterprise plan customers receive dedicated onboarding assistance, including data migration support, custom setup, training sessions, and a dedicated account manager. Pro plan users get access to our comprehensive setup guide and priority support.

You can report bugs or request features through our contact page at nxiora.com/contact, by emailing support@nxiora.com, or through the in-app feedback option. We review all submissions and prioritize based on user impact. Feature requests from Pro and Enterprise users receive higher priority.

Nxiora targets 99.9% uptime on the Pro plan and offers SLA-backed uptime guarantees on the Enterprise plan. Our infrastructure is designed for high availability with automated failover and health monitoring. Status updates are communicated proactively during any incidents.

Phone support is available exclusively for Enterprise plan customers. Pro plan users receive priority email and chat support with a 4-hour response time. Free plan users receive email support with a 48-hour response time.

Yes, for Enterprise customers. Training sessions can be conducted remotely via video call or on-site for large deployments. Sessions cover platform overview, daily workflows, reporting, and advanced features specific to your business type.

Yes. Our support team provides assistance in both English and Hindi. When contacting support, you can communicate in your preferred language and receive responses in the same language.

Yes. You can manage multiple branches from a single Nxiora account. Each branch has completely isolated data — members, fees, attendance, and settings. The owner gets a unified dashboard view across all branches. The Pro plan supports up to 5 branches, and Enterprise supports unlimited branches.

Yes. Staff accounts are branch-specific. A front-desk receptionist at Branch A cannot see data from Branch B. Branch managers see only their branch. The owner and admin roles can switch between branches and view consolidated reports.

The Pro plan at INR 999/month includes up to 5 branches with up to 500 total members across all branches. Enterprise plan pricing is customized based on the number of branches and total members. There are no additional per-branch charges on the Pro plan.

Yes. Members can be transferred between branches with their profile information. Fee history from the previous branch is archived, and a new fee plan can be assigned at the new branch. The transfer is recorded for audit purposes.

Yes. Nxiora is built for scaling. Start with a single branch on the Free or Pro plan. When you open new branches, simply add them to your account. Each new branch gets its own setup (batches, fee plans, staff) while sharing the same login and subscription.

The Free plan supports up to 25 members. The Pro plan supports up to 500 members. The Enterprise plan supports unlimited members. There is no technical limit on the number of transactions, invoices, or attendance records. Nxiora is built on enterprise-grade infrastructure (PostgreSQL, Vercel, Cloudflare) designed to scale.

Nxiora integrates with Razorpay, India's leading payment gateway. Through Razorpay, you can accept UPI payments (PhonePe, Google Pay, Paytm, BHIM), credit and debit cards (Visa, Mastercard, RuPay), net banking from all major banks, and digital wallets. Razorpay setup is included at no extra cost.

Yes. Nxiora integrates with the WhatsApp Business API for automated messaging. This includes fee reminders, absence alerts, announcements, and custom messages. You need a WhatsApp Business API account (which we help you set up) to use this feature.

Nxiora exports financial data in CSV format, which can be imported into any accounting software (Tally, Zoho Books, QuickBooks). API-based integration is available on the Enterprise plan for automated sync with your accounting system.

Currently, batch schedules are managed within Nxiora's built-in calendar. Google Calendar integration for syncing batch schedules is on our roadmap. In the meantime, you can view all schedules in the Nxiora calendar view.

Nxiora currently supports QR code-based attendance and manual marking. Biometric device integration (fingerprint, face recognition) is on our roadmap. Enterprise customers can request custom integration with specific hardware devices.

Nxiora primarily uses WhatsApp and email for notifications, as WhatsApp has significantly higher open rates (95%) compared to SMS (20-30%) in India and is more cost-effective. SMS integration is available on the Enterprise plan for organizations that specifically require it.