Frequently Asked Questions

Nxiora is an all-in-one membership management platform built for gyms, schools, coaching centres, libraries, yoga studios, dance academies, swimming clubs, sports academies, and community organisations across India. It handles members, fees, attendance, communication, reports, and much more — all from a single dashboard.

Nxiora is designed for any membership-based business — gyms, fitness centres, schools, coaching institutes, libraries, yoga and wellness studios, dance and music academies, swimming pools, sports clubs, and community organisations. If you manage members and collect fees, Nxiora is for you.

Yes! Nxiora offers a generous free plan that includes all core features with up to 50 active members. No credit card is required to get started. Premium plans unlock higher member limits, advanced reports, and priority support.

Spreadsheets require manual effort, are prone to errors, and can't send automated reminders, generate invoices, track attendance, or provide real-time analytics. Nxiora automates all of this, saving you hours every week and eliminating costly mistakes.

No. Nxiora is a fully cloud-based web application. You can access it from any device with a browser — desktop, laptop, tablet, or phone. There is nothing to download or install.

Absolutely. Nxiora is fully responsive and works beautifully on all screen sizes. You can manage your entire organisation from your mobile phone's browser, just as easily as on a desktop.

Nxiora supports 9 languages — English, Hindi, Tamil, Telugu, Bengali, Marathi, Gujarati, Kannada, and Malayalam. Every label, button, message, and notification is fully translated in native script.

Yes. With a single Nxiora account, you can create and manage multiple organisations. Each organisation has its own members, fees, settings, and data — completely isolated and secure.

The free plan supports up to 50 active members. Premium plans support 200, 500, or unlimited members depending on the tier you choose. You can upgrade at any time.

Yes! We offer a fully interactive demo with sample data pre-loaded so you can explore every feature without creating an account. You can also sign up for free — no credit card required.

Nxiora requires an internet connection to function as it is a cloud-based platform. However, once loaded, many pages work with cached data for short periods of poor connectivity.

We ship updates and new features regularly — typically every week. All updates are deployed automatically. You always have access to the latest version without any action on your part.

Yes. You can import members, fee records, and other data via CSV upload. Our import tool maps your columns automatically and validates data before importing.

Currently, Nxiora works as a progressive web app (PWA) in your mobile browser. You can add it to your home screen for an app-like experience. A dedicated native app is on our roadmap.

Nxiora is optimised for Indian Rupees (INR) with full support for paisa-level precision. All invoices, reports, and payment records display amounts in INR format.

Nxiora offers four plans: Free (up to 50 members), Starter (up to 200 members), Professional (up to 500 members), and Enterprise (unlimited members). All plans include core features like member management, fee collection, and attendance tracking.

Yes! Our free plan is not a trial — it is a permanent free tier with all core features. You can use it indefinitely with up to 50 active members. No credit card is needed to sign up.

The Starter plan is priced affordably for small organisations. Check our pricing page for the latest rates. We offer both monthly and annual billing, with a significant discount on annual plans.

Yes, you can change your plan at any time. Upgrades take effect immediately. When you downgrade, the change applies at the end of your current billing cycle. Your data is never deleted when changing plans.

Yes. Annual billing gives you a significant discount compared to monthly billing. You pay for 10 months and get 12 months of access — that is 2 months free.

Yes. We offer special pricing for registered non-profit organisations, government schools, and educational institutions. Contact us with your registration details and we will set up a discounted plan.

We accept all major payment methods via Razorpay — credit/debit cards, UPI, net banking, and popular wallets. All payments are processed securely through Razorpay's PCI-compliant gateway.

No. There are no setup fees, hidden charges, or implementation costs. You pay only the subscription price for your chosen plan. Getting started takes under 2 minutes.

You will receive a notification when you are approaching your member limit. You can either upgrade to a higher plan or archive inactive members to free up slots. Existing members are never affected.

Yes, you can cancel at any time. Your access continues until the end of your current billing period. After that, your account downgrades to the free plan. Your data is retained for 90 days.

We offer a 7-day refund policy for new subscriptions. If you are not satisfied within the first 7 days, contact our support team for a full refund — no questions asked.

Your subscription price is locked for as long as you remain on the same plan. Price changes, if any, only apply to new subscriptions. Existing customers are grandfathered at their original rate.

No. All plans have a fixed monthly or annual price. There is no per-member, per-transaction, or usage-based fee. You know exactly what you will pay each month.

Nxiora does not charge for WhatsApp integration. However, WhatsApp Business API fees from Meta may apply based on your usage volume. We help you set up the most cost-effective approach.

Yes. We automatically generate GST-compliant invoices for every subscription payment. You can download them from your billing dashboard at any time for your accounting records.

Yes. Nxiora's fitness module handles complete gym membership management — member registration, plan assignment, auto-renewals, expiry tracking, locker management, and freeze/hold functionality.

Absolutely. Create unlimited membership plans with custom durations (monthly, quarterly, yearly, or custom days), pricing tiers, and inclusions. Each plan can have its own fee structure and renewal rules.

Yes. Nxiora supports membership freezing with automatic plan extension. When a member freezes their plan, the remaining days are paused and the end date is automatically extended by the frozen duration.

Members can be checked in via QR code scan, manual entry, or kiosk mode. Nxiora tracks check-in and check-out times, calculates session duration, and generates attendance reports and trends.

Yes. Nxiora includes full locker management — create lockers with numbers and sizes, assign them to members, track locker fees, and manage availability. Members can request lockers through their portal.

Yes. The fitness module includes body measurement tracking — weight, height, BMI, body fat percentage, and custom measurements. Track progress over time with charts and comparison reports.

Yes. Create and assign personalised workout routines for each member. Include exercises, sets, reps, rest periods, and notes. Members can view their assigned routines through the member portal.

Use the batches and scheduling features to manage personal training slots. Assign trainers to specific time slots, track session completion, and bill personal training sessions separately.

Absolutely. Nxiora automatically sends renewal reminders via WhatsApp and in-app notifications before membership expiry. You can configure how many days in advance reminders are sent.

Yes. Create group fitness classes (yoga, Zumba, CrossFit, etc.) with capacity limits, schedules, and instructor assignments. Members can view and enrol in classes through their portal.

Yes. The staff management module lets you track trainer schedules, assigned members, class attendance rates, and revenue generated. Generate trainer-wise performance reports.

Create a trial plan with custom duration and pricing (including free trials). Track trial conversions, send follow-up reminders to trial members, and convert them to full memberships with one click.

Yes. Nxiora's education module is built for schools, tuition centres, and coaching institutes. It handles student enrollment, class/section management, fee collection, attendance, exam scores, report cards, and parent communication.

Add students with complete profiles — personal details, parent/guardian info, class assignments, and fee plans. Bulk import via CSV is supported for large-scale enrollment at the start of academic years.

Yes. Create classes (e.g., Class 1 through Class 12) with multiple sections (A, B, C). Assign students and teachers to specific class-section combinations. Track capacity and current strength.

Yes. Create exam schedules, enter marks or grades, and generate individual and class-wise report cards. Support for multiple grading systems (percentage, CGPA, letter grades) and custom grade scales.

Absolutely. Parents can receive attendance alerts, fee reminders, exam results, and announcements via WhatsApp messages and in-app notifications. The member portal gives parents a read-only view of their child's information.

Create fee structures with term-wise breakdowns (tuition, transport, lab fees, etc.). Generate invoices automatically, track payments, send reminders for overdue fees, and accept online payments via Razorpay.

Yes. Mark daily attendance for individual students or entire classes at once. Generate attendance reports by student, class, date range, or month. Automatically notify parents of absences.

Yes. Nxiora supports multiple academic sessions so you can manage year-over-year data. Promote students to the next class, archive past sessions, and maintain complete academic history.

Track transport routes and assign students to routes. Include transport fees as part of the fee structure. This is managed through the fee plans and member profile fields.

Use the communication module to send announcements to all parents, specific classes, or individual students via WhatsApp. Create broadcast lists and send rich messages with attachments.

Yes. Nxiora includes ID card generation with customisable templates. Print student ID cards with QR codes, photos, class details, and school branding. Standard 3.375 x 2.125 inch card format.

You can use the communication module to share homework assignments with students and parents. Announcements can include text, links, and instructions for each class or section.

Yes. Nxiora is ideal for coaching centres, tuition classes, and training institutes. Manage student batches, fee collection, attendance, test scores, and parent communication — all from one dashboard.

Create batches with custom schedules (days and timings), assign teachers, set capacity limits, and enrol students. Track batch-wise attendance and performance. Move students between batches easily.

Yes. Create unlimited fee plans with custom amounts, durations, and billing cycles. Assign different plans to different students based on their course, batch, or individual agreement.

Yes. Create tests, enter marks, and generate student-wise and batch-wise performance reports. Track improvement over time with trend charts. Share results with parents via WhatsApp.

Yes. Take attendance for specific batches at their scheduled time. Students can be enrolled in multiple batches. Attendance reports can be filtered by batch, student, or date range.

The enquiry management module lets you track prospective student enquiries, assign follow-ups, log interactions, and convert enquiries to enrolled students. Never lose a potential admission.

Yes. Send messages to all students in a specific batch — class cancellation notices, schedule changes, homework assignments, or general announcements. Messages go via WhatsApp.

Yes. Track demo class requests through the enquiry module, schedule trial sessions, and follow up with prospects. Convert successful trials to enrolled students with assigned batches and fee plans.

Yes. Create separate batches for each subject or course. Assign subject-specific teachers. Students can be enrolled in multiple batches for different subjects with separate attendance tracking.

Enter test scores for each exam. Nxiora generates trend reports showing improvement or decline over time. Compare performance across batches and identify students who need extra attention.

Yes. Nxiora's library module supports seat-based management for reading rooms, co-working spaces, and study libraries. Manage seats, shifts, subscriptions, day passes, lockers, and book catalogs.

Create seats organised by rooms. Define shifts (morning, afternoon, evening, full day) with individual pricing. Members subscribe to specific seats and shifts. A visual seat map shows real-time availability.

Each shift has its own rate (e.g., Morning: Rs 50, Full Day: Rs 100). When a member subscribes, the fee is automatically calculated based on their chosen shift. Rates are configured in the shift manager.

Yes. Issue day passes for walk-in visitors who do not need a monthly subscription. Track day pass sales, payment method (cash, UPI, card), and visitor history. No membership required for day pass users.

Yes. Nxiora includes a complete book catalog system. Add books with ISBN, author, genre, and copy count. Issue and return books, track overdue items, and manage library fines.

Set up a tablet at the entrance running the kiosk page. Members scan their QR code to check in. The system automatically records entry time and can show check-out on the next scan. Manual entry is also supported.

Yes. Generate printable ID cards with member photo, name, QR code, seat number, and your library branding. Standard card size for easy lamination and distribution.

Yes. Tag seats with zones like General, Silent, Ladies Only, Premium, or VIP. Filter seats by zone, apply different pricing per zone, and show zone labels on the visual seat map.

When a subscription nears expiry, the system sends automated WhatsApp reminders. Staff can renew subscriptions from the dashboard, which automatically generates a new invoice and payment record.

Yes. The locker module works across all domains including libraries. Create lockers with numbers, assign them to members, track locker fees, and manage availability and returns.

Yes. Nxiora's wellness module is designed for yoga studios, meditation centres, Ayurvedic clinics, and wellness centres. Manage memberships, class schedules, practitioner assignments, and wellness assessments.

Yes. Create recurring class schedules with specific days, timings, instructors, and capacity limits. Students can see the schedule and their assigned classes through the member portal.

Absolutely. Add unlimited staff members with the instructor role. Assign instructors to specific classes or batches, track their schedules, and manage instructor-wise attendance reports.

Yes. The wellness module includes assessment tracking for body measurements, flexibility scores, wellness goals, and progress tracking over time. Create custom assessment templates for your practice.

Use the day pass or single-session fee plan for drop-in students. Track walk-in attendance and payments. Convert frequent drop-in visitors to monthly subscribers.

Yes. Create special event batches for workshops or retreats with custom pricing, dates, and capacity. Track registrations, collect fees, and manage attendee lists separately from regular classes.

Yes. Create fee plans with any structure — monthly unlimited, per-class packs (10 classes, 20 classes), quarterly, or custom durations. Each plan can have its own pricing and inclusions.

Yes. Send scheduled reminders to enrolled students before each class via WhatsApp. Also send cancellation notices, schedule changes, and general wellness tips to your members.

Use the reports module to track renewal rates, inactive members, and churn trends. Identify members who have not attended recently and send re-engagement messages automatically.

You can manage hybrid class schedules by creating separate batches for online and in-person sessions. Track attendance for both formats and manage fee plans accordingly.

Yes. Nxiora's arts module is designed for dance schools, music academies, art studios, and performing arts centres. Manage student enrollment, class scheduling, fee collection, grade/level tracking, and performance records.

Create custom levels or grades for your discipline (e.g., Beginner, Intermediate, Advanced or Grade 1 through Grade 8). Assign students to levels, track promotions, and manage level-specific classes and fees.

Yes. Create special event batches for rehearsals, recitals, and performances. Track attendance for each event, manage costume/equipment requirements through notes, and send event reminders.

Yes. Create separate batches for group classes and private lessons with different pricing. Track attendance for each type and manage instructor schedules across both formats.

Create separate batches for each discipline (Bharatanatyam, Kathak, Guitar, Tabla, etc.). Students can enrol in multiple batches. Track attendance and fees separately for each discipline.

Yes. Use the exam/assessment module to record level examinations, practical tests, and certifications. Maintain a complete history of each student's artistic journey and achievements.

Yes. Create term-wise or season-specific fee plans and batches. Manage summer camps, holiday workshops, and annual shows as separate programmes with their own enrollment and fees.

Track equipment and instrument inventory using the assets features. Assign items to students, track rental fees as part of their invoice, and manage returns and maintenance schedules.

Send WhatsApp messages to parents about class schedules, performance dates, fee reminders, and student progress. Broadcast to all parents or target specific batches and groups.

Yes. Generate detailed attendance reports by student, batch, date range, or month. Export reports to CSV or PDF for submission to regulatory bodies, grant applications, or internal records.

Yes. Nxiora's sports module handles swimming pools, cricket academies, tennis clubs, football schools, and any sports-based organisation. Manage memberships, session scheduling, coach assignments, and performance tracking.

Create batches with specific time slots for each pool lane or facility. Set capacity limits, assign coaches, and track session attendance. Members are enrolled in their preferred time slots.

Yes. Create seasonal fee plans (summer, winter, annual) with custom durations and pricing. Manage seasonal enrollment drives and track conversions from previous seasons.

Yes. Add coaches as staff members, assign them to specific batches or time slots, track their schedules, and generate coach-wise attendance and performance reports.

Create special event batches for tournaments, inter-club competitions, and training camps. Manage participant registration, track results, and maintain competition history for each member.

Create a family group by enrolling family members under the same guardian/parent contact. Apply family discount fee plans and manage all family members from a single parent profile.

Yes. Manage multiple facilities (pool, courts, grounds) by creating separate batches for each. Track facility-wise usage, capacity, and scheduling without overlap.

Yes. Record sports-specific assessments, lap times, performance metrics, and fitness scores. Track improvement over time with trend reports and compare performance across cohorts.

Use day passes for walk-in visitors. Track usage, collect fees, and maintain visitor records without requiring a full membership subscription.

Yes. Use the communication module to send instant WhatsApp messages about session cancellations, weather-related closures, or schedule changes to affected members.

Yes. Nxiora's community module is built for residential societies, cultural associations, rotary clubs, hobby groups, and any membership-based community organisation. Manage members, dues, events, and communication.

Create fee plans for annual dues, monthly contributions, or event-specific fees. Generate invoices automatically, track payments, send reminders, and accept online payments through Razorpay.

Yes. Create events with dates, descriptions, capacity limits, and fee structures. Track RSVPs, manage attendance, and send event reminders and updates via WhatsApp.

Yes. Assign staff roles (admin, staff, viewer) to committee members. Each role has specific permissions for managing members, fees, attendance, and reports. Customise access as needed.

Absolutely. Use the broadcast feature to send WhatsApp messages to all members, specific groups, or individual members. Share event updates, meeting notices, and important announcements.

Use the day pass or enquiry module to register guest visitors. Track guest entries, collect visitor fees if applicable, and convert interested guests to full members.

Yes. Use attendance tracking for meetings and events. Generate reports on member participation, identify inactive members, and send re-engagement communications to improve retention.

Yes. Create separate organisations for each chapter or location under the same account. Each has its own members, fees, and data. Super admin can view reports across all organisations.

Track facility usage through the batches and scheduling module. Create bookable time slots for community halls, sports courts, or shared spaces. Track usage and collect booking fees.

The system automatically tracks membership expiry dates and sends renewal reminders via WhatsApp. Staff can renew memberships from the dashboard, which generates a new invoice and payment record.

Create fee plans with custom amounts, durations, and billing cycles. Assign plans to members. Nxiora automatically generates invoices, tracks payments, calculates balances, and sends payment reminders — all automated.

Yes. Nxiora integrates with Razorpay for secure online payments. Members can pay via UPI, credit/debit cards, net banking, and wallets. Payments are auto-reconciled and reflected in real-time.

Yes. When you assign a fee plan or record a payment, Nxiora automatically generates a professional invoice with your organisation's branding, GST details, and a complete line-item breakdown.

Yes. The fee dashboard shows outstanding balances at a glance. Filter by member, plan, or date range. The outstanding report gives you a complete view of all pending payments across your organisation.

Yes. Record partial payments against any invoice. Nxiora automatically calculates the remaining balance and updates the invoice status. Members can see their payment history and balance due.

Absolutely. Send automated or manual payment reminders via WhatsApp. Reminders include the amount due, due date, and a link to pay online. Set up automatic reminders for overdue invoices.

Yes. Apply percentage or fixed-amount discounts to any fee plan. Create scholarship or concession categories. Track discount amounts in reports for financial reconciliation.

Yes. Every payment automatically generates a receipt that can be printed or shared digitally. Receipts include payment details, mode of payment, and a running balance summary.

Yes. Record payments via cash, UPI, bank transfer, card, cheque, or online payment. Each payment is tagged with its mode for accurate financial reporting and reconciliation.

Yes. Generate collection reports (payments received by date range), outstanding reports (pending dues), and plan-wise revenue breakdowns. Export all reports to CSV for further analysis.

Mark attendance via manual entry, QR code scan, or kiosk mode. Track check-in and check-out times, session duration, and attendance streaks. Generate daily, weekly, and monthly attendance reports.

Yes. Mark attendance for an entire batch or class at once. Select present members from a list — absent members are automatically marked. This saves significant time for large groups.

Yes. Each member gets a unique QR code on their ID card or app. Scan the QR code using the gate kiosk or any device camera for instant check-in. The system records the exact timestamp.

Yes. Nxiora records both check-in and check-out times. The system calculates session duration automatically. For the gate kiosk, a second scan marks check-out.

Access attendance reports from the reports module. View member-wise, batch-wise, or date-range reports. See attendance percentages, trends, and identify members with low attendance.

Yes. Configure automatic WhatsApp notifications when a student is marked absent. Parents receive instant alerts so they are always informed about their child's attendance.

Yes. Nxiora shows the member's plan status alongside their attendance — active, expired, or about to expire. This helps you ensure only paid members are attending sessions.

Yes. Export attendance reports to CSV with all details including date, time, duration, batch, and member information. Use the data for payroll calculations, compliance reporting, or internal analysis.

Nxiora supports WhatsApp messaging for external communication and in-app notifications for internal alerts. WhatsApp integration uses the official Business API for reliable message delivery.

Connect your WhatsApp Business account via the settings page. Once configured, Nxiora can send automated messages for fee reminders, attendance alerts, welcome messages, and broadcast announcements.

Yes. Use the broadcast feature to send messages to all members, specific batches, or custom groups. Personalise messages with member names and specific details using template variables.

Yes. Configure automatic messages for: invoice generation, payment confirmation, attendance check-in, membership expiry warnings, welcome messages, and more. All triggers are customisable.

The system uses pre-built message templates optimised for each scenario (fee reminder, welcome, etc.). Templates include dynamic placeholders for member name, amount, date, and organisation details.

In-app notifications are generated automatically for key events — new payments, invoice creation, membership changes, and staff actions. View them from the notification bell in the dashboard header.

Yes. Target messages by batch, class, fee status, membership status, or custom filters. Send to only overdue members, a specific batch, or all active members — you have full control.

Currently, Nxiora focuses on WhatsApp and in-app notifications as these are the most effective channels in India. Email support is on our roadmap for future releases.

Nxiora offers comprehensive reports including: fee collection reports, outstanding dues reports, attendance reports, member growth reports, revenue analytics, batch-wise reports, and staff performance reports.

Yes. All reports can be exported to CSV format for use in Excel, Google Sheets, or accounting software. PDF export is available for invoices and receipts.

Yes. The dashboard displays real-time stats including total members, active subscriptions, today's attendance, revenue collected, outstanding dues, and upcoming renewals — all updated in real-time.

Yes. All reports support custom date range filtering. Use preset ranges (today, this week, this month, this year) or select custom start and end dates for precise reporting.

Yes. The revenue report shows collection trends over time — daily, weekly, or monthly. Identify seasonal patterns, track growth, and forecast future revenue based on active subscriptions.

Yes. Filter attendance and fee reports by batch, class, or section. Compare performance across batches, identify underperforming groups, and make data-driven scheduling decisions.

Yes. Generate staff-wise reports showing assigned members, classes taken, attendance rates, and revenue attributed. Use these reports for performance reviews and payroll decisions.

Currently, reports are generated on-demand from the dashboard. You can export and share them manually. Automated scheduled report delivery via email/WhatsApp is on our roadmap.

Add members individually through the registration form or import in bulk via CSV. Each member profile includes personal details, contact info, guardian details, photo, documents, and custom fields.

Yes. Assign categories to members for easy filtering and reporting. Use built-in categories or create custom ones. Categories help segment members for targeted communication and fee plans.

Yes. Each member profile can include guardian/parent details — name, phone, email, relationship, and occupation. All communications (fee reminders, attendance alerts) can be sent to the guardian's phone.

Yes. Upload and store important documents for each member — ID proof, medical certificates, consent forms, photographs, and any other files. Documents are securely stored in the cloud.

Use the global search to find members by name, phone, email, or ID. Filter the member list by status (active, inactive, expired), batch, category, or custom criteria. Results update in real-time.

Yes. Each member's profile page shows their complete history — fee payments, attendance records, plan changes, documents, notes, and all interactions. A complete 360-degree view.

Yes. Members are automatically marked as active, inactive, or expired based on their plan status. View counts by status on the dashboard. Filter and take action on specific status groups.

Yes. Deactivate members who leave or archive old records. Archived members are hidden from active lists but their data is preserved. You can reactivate them at any time with full history intact.

Create batches with a name, schedule (days of the week and timing), instructor assignment, and capacity limit. Batches can be for classes, training sessions, time slots, or any recurring group activity.

Yes. Set a maximum capacity for each batch. The system shows current enrollment vs capacity. You will receive alerts when batches are nearing full capacity to help with planning.

Yes. Batches support recurring weekly schedules — select the days of the week and set start/end times. The schedule repeats automatically each week for consistent class management.

Each batch has a primary instructor assignment. For team-taught classes, you can add notes about co-instructors or create linked batches for the same time slot with different instructor assignments.

Edit the student's batch assignment from their profile page. The system tracks the change history. You can also bulk-reassign students when reorganising batches at the start of a new term.

Yes. The batch list shows all batches with their scheduled days and timings. Filter by instructor, day, or time to get a clear view of your weekly schedule and identify gaps or conflicts.

Yes. Nxiora uses industry-standard security measures including encrypted connections (HTTPS/TLS), secure authentication, and data isolation between organisations. Your data is never shared or accessed by other users.

All data is stored on secure cloud infrastructure with automatic backups. We use enterprise-grade databases with encryption at rest. Data centres are located to ensure fast access from India.

No. Each organisation's data is completely isolated. Multi-tenant architecture ensures that your members, fees, and records are only accessible by your organisation's authorised users.

Yes. Assign roles to your team members — Admin (full access), Staff (manage members and attendance), and Viewer (read-only access). Each role has specific permissions to protect sensitive data.

Nxiora supports email/password login and Google OAuth sign-in. Sessions are managed securely with encrypted tokens. You can sign out from all devices at any time for added security.

Yes. Invite team members with specific roles. Admins have full control, staff can manage day-to-day operations, and viewers can only view data. Revoke access instantly when staff members leave.

Nxiora follows data protection best practices. We minimize data collection, encrypt sensitive information, and provide data export capabilities. We are committed to compliance with Indian data protection laws.

Yes. Key actions like payments, member changes, and fee modifications are tracked with timestamps and user information. This provides accountability and traceability for all important operations.

You can request account deletion from the settings page. Your data is retained for 90 days in case you change your mind, after which it is permanently and irreversibly deleted from our servers.

Nxiora is built on Next.js with edge-optimised infrastructure. Pages load in under 2 seconds. We use caching, code splitting, and lazy loading to ensure a fast experience even on slow connections.

Yes. Nxiora works on all modern browsers — Chrome, Firefox, Safari, Edge, and their mobile equivalents. We test across browsers to ensure a consistent experience everywhere.

We target 99.9% uptime. Nxiora is hosted on Vercel's global edge network with automatic failover. You can check our real-time status and incident history on our status page.

Sign up for free at nxiora.com — it takes under 2 minutes. Create your organisation, add your first members, and start managing immediately. No credit card, no setup fees, no commitment.

Yes. After creating your organisation, a guided setup wizard walks you through configuring your organisation details, adding your first batch, creating a fee plan, and inviting your team.

Yes. Import members from a CSV file with automatic column mapping. The import tool validates data, flags errors, and lets you review before committing. Bulk import hundreds of members in minutes.

Most organisations are up and running within 15-30 minutes. Basic setup (create org, add a few members, set up a fee plan) takes under 5 minutes. Full migration of existing data may take a few hours.

Our interactive demo is the best way to explore all features. Additionally, our support team is available via WhatsApp and email to guide you through any feature. We also provide documentation.

Yes! Our interactive demo at nxiora.com/demo gives you full access to a sample organisation with pre-loaded data. Explore every feature — members, fees, attendance, reports — without signing up.

Just your name, email, and organisation name. You can add more details later. To be fully operational, you will want your member list, fee plans, and batch schedules ready — but these can be added gradually.

Yes. From the staff module, invite team members by email. They will receive an invitation to join your organisation with the role you assign (admin, staff, or viewer).

Nxiora is the only platform that serves all membership domains (gym, school, library, yoga, dance, sports, community) from a single product. Competitors are domain-specific and often 3-5x more expensive.

Significantly. Competitors like Mindbody, GymMaster, and Teachmint charge Rs 2,000-15,000 per month. Nxiora starts free and premium plans are a fraction of the cost — with more features included.

Multi-domain support (one platform for any membership business), 9 Indian language support, India-first design (Razorpay, WhatsApp, INR), generous free tier, and an all-in-one approach that eliminates the need for multiple tools.

Yes. Most competitors support only English or at best Hindi. Nxiora supports 9 Indian languages with fully native translations — not machine-translated gibberish, but proper native script content.

Yes. Nxiora includes everything you need for gym management — memberships, attendance, fee collection, body measurements, workout plans, locker management, and more. Plus you get features most gym software lacks.

Yes. Nxiora covers student management, fee collection, attendance, exam management, parent communication, and ID cards. Plus you get modules for other activities that school management software does not offer.

Absolutely. Nxiora is built India-first with Razorpay integration, WhatsApp communication, INR billing, GST-compliant invoices, and 9 Indian language support. Competitors are Western-built and adapted for India.

Yes. While ManageDesk focuses only on library seat management, Nxiora offers complete library management plus gym, school, coaching, sports, and community modules — all in one platform at a competitive price.

Custom software costs lakhs to build and maintain. Nxiora gives you a battle-tested, continuously updated platform with 370+ pages of functionality — for free or a small monthly fee. No development costs or technical debt.

Yes. Our Enterprise plan supports unlimited members with priority support. The platform is built on scalable cloud infrastructure that handles thousands of members, transactions, and reports without slowdown.

Contact us! We actively develop new features based on user feedback. Our roadmap is driven by real customer needs. Many of our current features were built based on user requests.

Yes. Export your data from your current platform as a CSV and import it into Nxiora. Our import tool handles member data, and our support team can help with migration for complex scenarios.

Reach us via WhatsApp, email, or the contact form on our website. We respond to all queries within 24 hours. Premium plan users get priority support with faster response times.

Our support team communicates in English and Hindi. The platform itself is available in 9 Indian languages. We are expanding language support for our customer service team.

Yes. Our team helps you get started — from initial setup to data migration. For Enterprise plan customers, we offer dedicated onboarding sessions with screen-sharing walkthroughs.

Yes. We maintain comprehensive help documentation covering all features, common workflows, and troubleshooting guides. The documentation is regularly updated with new features and improvements.

Report bugs via WhatsApp, email, or the contact form. We treat bugs as high priority and typically fix critical issues within 24-48 hours. All fixes are deployed automatically.

Absolutely! We love hearing from users. Send feature requests via any support channel. Our development roadmap is heavily influenced by customer feedback and real-world needs.

We are building a library of video tutorials and walkthroughs. Currently, the interactive demo is the best way to learn the platform. Our support team also offers screen-sharing sessions for complex questions.

Our support team is available Monday through Friday during Indian business hours. WhatsApp messages sent outside these hours are responded to on the next business day. Critical issues are addressed ASAP.

Yes. Create a separate organisation for each branch under the same account. Each branch has its own members, fees, staff, and settings. Switch between branches with a single click from the org selector.

No. Each organisation's data is completely isolated for security. Members, fees, attendance, and reports are independent per branch. This ensures data privacy and avoids accidental cross-contamination.

Yes. Invite different team members to each organisation. Each branch can have its own admins, staff, and viewers with independent access. A person can be admin at one branch and staff at another.

View reports for each branch individually. For cross-branch analysis, export reports from each branch and combine them. Super admin dashboard provides a high-level overview across all organisations.

Yes. Create new organisations at any time. There is no limit on the number of organisations per account. Each new branch starts with its own clean setup — just configure and start adding members.

Each organisation has its own plan and member limit. You can have different plans for different branches based on their size. Small branches can use the free plan while larger ones upgrade.

Nxiora integrates with Razorpay, India's leading payment gateway. Accept payments via UPI, credit/debit cards, net banking, and wallets. All transactions are PCI-compliant and securely processed.

Online payment collection uses Nxiora's integrated Razorpay setup for seamless processing. Payments received are tracked automatically in your fee records with complete reconciliation.

Yes. Nxiora integrates with the WhatsApp Business API for automated messaging. Send fee reminders, attendance alerts, welcome messages, and broadcast announcements — all from within the platform.

Yes. Google OAuth is supported for quick sign-in. Users can create accounts or log in using their Google account with one click. This is in addition to traditional email/password authentication.

You can export fee collection reports, payment records, and invoice data to CSV format for import into Tally, QuickBooks, or any accounting software. Direct API integration is on our roadmap.

Nxiora currently focuses on built-in integrations (Razorpay, WhatsApp, Google). A public API for custom integrations is on our roadmap. Contact us if you have specific integration requirements.